With the largest technical support network in the industry and around 100 customer support staff, AMADA is able to offer an unparalleled level of service support.
AMADA’s Service Hotline is your first stop for service, maintenance and breakdown support:
Staffed by experienced product specialists
Intuitive service management software
Comprehensive telephone support
Remote diagnostics for direct control of your machine
Engineers specialising in Laser, Forming and Shearing, Punching and Software technology
Integrated parts department supplying genuine AMADA parts
AMADA’s experienced Hotline team ensures you have all the support you need, in case of breakdown, maintenance and routine servicing of your machinery.
AMADA’s Software Hotline is available for all customers to contact with questions, queries and issues with their AMADA Software. Warranty and contract customers can expect to be connected with a software expert who is familiar both with the operation and servicing of your AMADA software package. Non-contract customers can request chargeable online support in the same manner as warranty & contract customers.
AMADA’s industry leading Tooling Hotline provides a one-stop service for all your tooling requirements.
Our Tooling Hotline team are able to advise on all your punch press and press brake tooling requirements, including order progress, stock levels and delivery
Working closely with the Service Hotline, the Parts Hotline offer a personalised sales service, managed by an experienced and dedicated team to the fast identification and supply of genuine AMADA OEM parts. Our aim is to supply parts promptly to avoid unnecessary downtime.